SERVICE MANAGEMENT

Internet platform | Management innovation

We make communication easier through unique hi-tech technological solutions.

During the technical service management process of facilities, communication between the users is a major aspect in achieving efficient prevention and reaction. Internet platform, which is a part of the system dedicated to serve network facilities, helps in the mutual transfer of information between the following user groups:

• Managers and Administrators of network facilities,
• local facilities Managers,
• local technical service employees,
• regional Coordinators, branch engineers, SES Support operational management.

Prime functions:

Statistics - expanded statistical system enabling to control costs and generate reports which are individually adjusted to client's needs

Calendar - provides you with clear information about all current events in your branches

Audit map - convenient graphic device supporting audit planning. In just a short period of time we can plan audits for all branches for the whole year!

Failure notifications and audits management - convinient system improving events information flow and management