SERVICE MANAGEMENT

Cost reduction | With us you save!

Time is money, and we help you save them. SES Support® management service system application accelerates the planning process and shortens the time that passes by from the breakdown alert to the service intervention. In practice that leads to lower management costs and technical usage of facilities.

SES Support® Platform generates savings due to:

• easier choice making between planned works and interventions
• EMERGENCY WORKS- quantity and order range control
• introducing convenient, graphic device used to plan technical audits
• easier budget planning and control
• generating reports, statistics and cost sheets serving the purpose to perform budget analysis and comparisons
• offer process control and completion of orders made for modernization
• reaction time control and job performance completion
• ability to implement guarantee procedures
• ability to considerably limit the amount of technical support personnel
• eliminating the need for telephone contact with the service department
• minimizing paper work

Thanks to acquired knowledge and diversity in the industry range, SES Support® Platform assures higher communication quality and branch service with consideration to the above listed cost effects.